Clone of Washington County, Florida
Client Since: Population:
►Visit Their Public Document Archive
>Learn more about our document archiving tool, MuniDocs
►Simply Search Their Online Code
>Learn more about our Online Municipal Code Platform
Washington County, Florida wanted to expand its online services for residents by providing a unified platform for public documents and the County's Code of Ordinances.
For residents to access the county's documents and code, they had two limited options: either drive to county hall or file a request. With county hall residing in the northern part of the county, this made it inconvenient for those located in southern areas of Washington County. While filing a request saved some a trip, filling them became difficult for staff as they had to flip through books and sift through cabinets to find specific lines of code or a document, resulting in a process that could take several days.
Seeing the need for a solution that would aid both staff and the community, Washington County partnered with their long time codifier: Municode. The County added Online Code Hosting to their preexisting codification services and MuniDocs to handle their library of public documents. Now, any information a resident would need can be accessed online in one platform without the need to leave the house or waiting on staff to fill a request. This level of transparency has reduced calls into the office, saving staff time. A robust search bar helps staff narrow down exactly what they are looking for in a matter of seconds, alleviating the issue of navigating old codebooks and file cabinets. Uploading documents and code is simple which ensures everything remains up to date. The platform even shows changes to code, granting more transparency to the Washington County community.
Outcomes
- All public documents and Codes of Ordinances are hosted online in one platform
- Residents can access the platform from anywhere at any time
- Search bar allows staff and residents to locate information quickly and efficiently
