Mercer Island, Washington
Client Since: 2020 Population: 22,699
►Visit Their Website
>Learn more about our Website Design & Hosting Services
►Search Through Their Public Document Archive
>Learn more about our document archiving tool, MuniDocs
►See Their Meetings & Agenda Portal
>Learn more about our Meeting & Agenda Management
Mercer Island, Washington wanted to find a robust suite of solutions that would provide their community with more transparent online resources. These solutions also had to be user-friendly for staff to effectively utilize them.
The old Mercer Island website needed a facelift. Visually, it did not include more modern features that new websites have and it was difficult for staff to create new content and maintain existing pages. As a result, some pages were left outdated and out of place. The staff also needed an online platform for documents and a portal for meetings and agendas. In order to not repeat the mistakes of their past, the city sought out solutions that could integrate and work together.
Mercer Island found their answer with three solutions from Municode's Circle of Governance™: Website Design & Hosting, Meetings Management, and MuniDocs. When entering the new website, the community is greeted with a rotating image of various scenes around Mercer Island. From there, users can find the content they need via the top mega menu, quick links based on the most visited pages, or by scrolling to the bottom to reveal the city's calendar. Pages are easily created and updated with an easy to use content management system that anyone of all skill level can utilize. Meetings Management automates the creation of meeting agendas, packets, and other documents. This not only saves staff hours of needless typing and formatting but uploads the document directly to the website, ensuring all meetings content is current. MuniDocs archives various city documents into one simply navigated platform equipped with a table of contents and a search bar. This eliminates the constant scrolling and saving of PDF documents and allows the community to see important documents at any time on any device. The website's search bar will also search for meetings and documents along with web content, providing a seamlessly integrated solution for the community and staff.
Outcomes
- A modern website that is easy for staff to manage and provides the community with important content
- Automated creation of meetings documents that saves staff time and uploads directly to the website
- Online document platform that increases transparency