The Internet has dramatically changed the way local governments engage their residents. Many local government websites offer a quick and convenient way of filing tax returns, paying bills, renewing licenses, signing up for programs, applying for permits, submitting job applications, or performing a wide variety of other services. As a result, many residents can easily access this information seven days a week, 24 hours a day directly from the website without visiting a physical location. Given this reality, it is vital for governments to ensure their websites and web content is accessible for all residents.